BbTalkin return policy
BbTalkin stands behind the quality of everything we sell and hope you’re happy with your products. Our products are fully warranted against defects in materials and workmanship. If you’re unsatisfied with products you purchased from BbTalkin, you can return your item(s). Our return policy is as follows:
BbTalkin return policy for business to customer (B2C) – For personal use:
- Items purchased online can be returned online or at retail stores within 14 days of purchase.
- Items purchased in a retail store must be returned in-store within 14 days of purchase.
- Items purchased online using PayPal must be returned online within 14 days of purchase.
- You must have an original receipt or packing slip to complete your return.
- Items must be unused.
- Custom products are final and are not eligible for returns, exchanges, changes or alterations.
- Note that items purchased at a 3rd party or re-seller must be returned at those locations and are subject to their return policy.
BbTalkin online return policy
- Please send us an e-mail that you are returning your purchase.
- Please send us the tracking code after you dropped off your purchase for return
- Return shipping costs are for the customer, unless our customer service department determines that we are at fault for an order error or product defect. We will return shipping costs, if charged during your original purchase.
- Additional import taxes (outside EU countries) are the responsibility for the customer.
IMPORTANT: Make sure you pack well. Protect your products from harm and water. Especially the intercoms need to be packed separately and away from wet items. Do not forget to add your invoice, packing slip so we know who send it. Add a note if you wish to explain what the problem is.
You may return the items to the address below:
Straat van Corsica 20
3825 VA – Amersfoort